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Personal reactions to conflict
will vary according to past experiences, what
is at stake, locked positions and a number of
multicultural elements. People attempting to resolve
their own conflicts may collaborate but generally
resort to compromise, avoidance, accommodation
and even aggressive competitiveness. The final
outcome from such an adversarial path is typically
win-lose or lose-lose where the relationship may
be permanently damaged.
In mediation, a trained neutral
facilitates a discussion and hopefully, a satisfactory
agreement between those in conflict. The end result
is win-win because both parties are assisted in
identifying and addressing key issues. This is
a positive method of dispute resolution that opens
channels of communication and preserves the relationship
between the parties.
As trained and certified Mediators,
we are capable of providing mediation services,
depending upon your needs and preferences. Our
experiences include success as court-appointed
mediators for small claims, including landlord-tenant
and other contractual arrangements. Additionally,
based on our education, professional experience
and business acumen, we are pleased to assist
you with facilitated negotiations.
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Quotations for living on:
I am convinved that we must train not only the head but the heart and hand as well. ,
Madame Chiang Kai-Shek
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